Friday, 23 December 2016

Top Questions You Must Ask Before You Hire a Commercial Cleaning Company



It can certainly be difficult to hire cleaning companies especially when it is a commercial establishment that you wish to get cleaned. After all, you need a service that you can place your trust in and rely on it to get the best services possible. These days, there are several options available when it comes to cleaning services. This does make it more confusing to find the right option. As such, you should consider asking the following questions to determine if the company is the proper choice for your cleaning needs.

How Long Has the Company Been In Business?

It is quite easy to start a cleaning business. However, it is rather difficult to run the business in a professional and sustainable manner. Moreover, the competition in the industry is quite fierce. As such, the failure rates for these companies are simply staggering. Most of them fail to survive even a single year. Therefore, you need to know if the commercial cleaning Sydney agency has been in business for a long time. If so, there is a lower chance of them going out of business in the near future which can be a problem for your commercial establishment.

Are They Insured?

It is vital for the company to have proper insurance. This way, they can afford to pay for any damage that occurs in your home out of the work that they have provided in your home. Companies that do not have any insurance can afford to charge less for their services. On the other hand, they will be unable to afford the compensation for the damages. Instead, you will be the one paying for the damage. As such, verify that the company is properly insured. You also need to check the procedures they have in place to deal with damage. Ideally, this policy should be in written form.

Do They Evaluate Their Employees before Hiring?

A commercial cleaning Sydney company should have procedures in place to check the employees before they are hired. The company must examine the references of the employee and check for a criminal background. They should be willing to provide proof of the same about their employees.

What Is Their Training Program?

Typically, most cleaning companies do not place much attention to the training programs due to the high turnover of the industry. They simply need employees to start working immediately. Most employees do not have any training whatsoever. This can be an issue if you want the best services. Go for a company that provides training to their employees. More importantly, they should have a documented training program which they can provide as proof. Trained employees will be better at providing quality services in cleaning your office.

What Are the Tasks That Will Be Performed?

When you choose a commercial cleaning Sydney company, you must always ask them to provide you a written list of all the tasks that they will perform. The fact is that different companies have varying ideas as to what should be performed in a cleaning package, even the most basic one. As such, you need to know exactly what they provide in order to compare their services with that of another company. A written agreement can help save a lot of trouble down the road.

Do They Have Formal Quality Assurance Programs?

Since you are running a business, you might already be familiar with the need for quality assurance. In the same way, the company should perform quality checks on a regular basis.


By asking the above questions, you will be able to discover whether a company is good enough for you. Only if they are, you should be hiring them.

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